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Administrative & Outreach Coordinator position description. This position is critical to ensuring the office runs smoothly by fulfilling diverse responsibilities that encompass primarily office management and course registrations, as well as public outreach supporting IMPACT’s mission.  This position directly supports the Executive Director through ongoing collaboration and coordination on short, medium and long-term organizational projects. Essential job qualifications include:

• Understands the mission/scope of work of IMPACT & can communicate it effectively to potential clients, donors, & the public
• Proficient in MS Office (Word, Excel, Entourage)
• Collaborates effectively
• Self-starter with attention to detail
• Enjoys working with the public (majority of which is on the phone or over email)
• Flexible & organized
• Familiarity with WordPress, iPhoto, & Photoshop as well as FileMaker Pro database and Quickbooks (desirable, though not required)
• Bilingual in English & Spanish (desirable, though not required)
• Trained in crisis intervention (desirable, though not required)
• IMPACT graduate (desirable, will be required to take the Basics course if not)

Essential administrative & outreach duties and responsibilities include:

• General office management (answer phones, ordering office supplies, filing, picking up mail, bank deposits, coordinating office/studio maintenance & rentals)
• Respond to phone/email inquiries
• Give/send information to interested donors & course information to potential students
• Register students for classes & send out confirmation paperwork
• Prepare and process all class packets in FileMaker
• Process payments, bills, deposits & expenses in Quickbooks/Filemaker
• Assist with major mailings, including appeals & acknowledgment letters to donors
• Prepare necessary course materials (workbooks, invitations, handouts)
• Coordinate graduation volunteers
• Write and send press releases
• Create & send E-newsletter
• Coordinate/participate as an IMPACT representative in events
• Coordinate volunteers (presentations, booths, events)
• Compile and update statistics on assault and related topics
• Keep outreach materials updated and bilingual (using other resources if necessary)
• Serves as IMPACT representative at service provider/coalition meetings
• Teach seminar classes (if applicable)

The application process for Admin & Outreach Coordinator Candidates:

• Submit your resume and a letter of interest to our Executive Director Alena Schaim, alena@impactpersonalsafety.org, or by regular mail to Attn: Admin & Outreach Position, IMPACT Personal Safety, PO Box 8350, Santa Fe, NM 87504.
• Based on resume and cover letter, the Executive Director will call you to schedule an interview.

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“Suited” Instructor position description.  This position will entail extensive training to become part of a teaching team.  No previous experience is necessary as IMPACT does all instructor training in the IMPACT method. Instructors teach safety concepts,  awareness, boundary-setting, and full-force physical defense skills to students of all ages. We provide all training and gear. Instructor Rate Starts at $15.75/hr.  Average hours per week after training is approximately 0-5 hours/week.  Because of the significant cost and extensive training required for this position we seek applicants willing to make a minimum 3-year employment commitment.  Essential duties & responsibilities include:

• To teach IMPACT physical self-protection skills to students
• To teach IMPACT verbal de-escalation and self-protection skills to students
• To wear IMPACT body armor and utilizes it in training
• To acts the role of primarily men perpetrators or untrustworthy persons in simulated assault and potential assault scenarios
• To present IMPACT curriculum to students and guests at graduations
• To attend staff meetings
• To lift, move and arrange heavy mats and other supplies in training space
• To maintain individual schedule of off-site classes and arrive at classes in a timely manner
• To work as part of a team with other instructors

Qualifications include:

• Ability and willingness to teach a physically demanding curriculum
• Ability and willingness to provide support to individuals of all ages through a training process that at times may be difficult and emotionally charged
• Willingness to play the role of primarily men assailants in simulated assault scenarios
• Experience with teaching, counseling, martial arts, work with trauma survivors, working with youth, social work, criminal justice, or personal safety
• Demonstrated capability in working with people of all ages, gender and nationalities through teaching, customer service, etc.
• Reliable access to a car, email, and cell phone preferred
• Availability during evening/weekend hours
• Bilingual (English/Spanish) preferred
• Reliable, Flexible, Honest
• Excellent Communicator
• Emotionally Intelligent and ability to set and keep strict boundaries

The application process for Suited Instructor Candidates:

• Attend a Suited Instructor Open House  -OR-  Read our entire website and watch the class videos.
• Submit your resume and a letter of interest to our Executive Director Alena Schaim, alena@impactpersonalsafety.org, or by regular mail to Attn: Instructor Position, IMPACT Personal Safety, PO Box 8350, Santa Fe, NM 87504. No phone calls, please.
• Attend a 20-hour Basics public graduation (also called “What is IMPACT?” class.) OR take the 4-Hour Introductory Workshop as a student.  If no class is available, set up a short phone interview with lead Suit Instructor through Executive Director.
• If there is still mutual interest, schedule a formal interview with the Executive Director (45-60 minutes).

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“Whistle” Instructor position description.    This position will entail extensive training to become part of a teaching team instructing persons of all ages to stay safe by teaching awareness, boundary-setting, and full-force physical defense skills.  We provide all training and gear. Instructor Rate Starts at $15.75/hr. Average hours per week after training is approximately 0-5 hours/week, primarily evenings and weekends.  Because of the significant cost and extensive training required for this position we are looking for applicants willing to make a minimum 3-year employment commitment.

The initial process is personal exploration of IMPACT. Becoming an instructor requires the investment of being a student first. Our curriculum is deeply guided by philosophy, principles, and training, but it is your experience of these in action that will determine your interest in further exploring IMPACT.  The first steps are:

• Attend a 20-hour Basics public graduation (also called “What is IMPACT?” class.) OR attend a Personal Safety 101 seminar OR skip ahead to the next step.
• Attend a 20-Hour Basics Course as a student.

The next steps are a process of a mutual interview.  It includes steps that will help you decide whether you are interested in the position while we assess whether you would be a good fit for our organization.  All of our Whistle Instructors are Class Assistants first.

• If IMPACT determines that you are a good fit for the volunteer Class Assistant position at the end of your Basics Course, IMPACT staff will invite you to become an assistant.
• If you are still interested, you will be required to re-take Basics as the first step of assistant training.
• After you are a class assistant for 1-2 Basics, inform IMPACT’s Executive Director, Alena Schaim, that you are interested in becoming a Whistle Instructor.  If she determines that IMPACT may be interested in training you, she will ask for a resume and letter of interest.
• On average, Class Assistants interested in becoming Whistle Instructors assist 6-15 Basics before instructor training begins.